Frequently Asked Questions

Get answers to common questions about Toner/Glaze service.

Most Toner/Glaze add-ons take about 10–30 minutes depending on hair length, porosity and desired tone. Your stylist will evaluate and determine processing time to achieve balanced neutralization and optimal shine.

No — Toner/Glaze is a semi-permanent gloss that deposits color without lifting underlying permanent dye. It refreshes tone and blends brassiness but won’t significantly remove or lighten permanent color by itself.

Toner and gloss results usually last four to eight washes, sometimes longer with gentle care. Longevity depends on hair porosity, shampoo choice, sun exposure and heat styling frequency and your maintenance routine.

Yes — formulas are typically conditioning and low-lift, designed to deposit tone while adding shine. Stylists will assess damage, perform strand tests, and may recommend bond-repair or conditioning treatments before or alongside toner for best results.

Absolutely — Toner/Glaze is highly customizable. Bring inspiration photos and your stylist will mix pigments to create cool, warm or neutral nuances that complement your skin tone and the underlying lightness.

Use sulfate-free, color-safe shampoo and conditioner, wash with cool water, limit hot tools, and protect from sun. Schedule gloss refreshes every 4–8 weeks and follow stylist product recommendations for extended tone and shine.